1. Order Processing and Delivery

  Orders are usually processed within 3–4 business days after payment confirmation and product availability verification.
  Once dispatched, delivery generally takes 3–7 business days, depending on the shipping destination, product availability, courier performance, and other operational factors.
  Orders placed on Sundays or public holidays may be processed on the next working day.

2. Estimated Delivery Time

  The estimated delivery time for your order is typically 3–7 business days after dispatch.
  Delivery timelines may vary based on the seller's location, shipping origin, destination, serviceability, public holidays, Sundays, weather conditions, and other operational delays.

3. Delivery Delays

    In some cases, delivery may take longer than expected due to factors such as high order volume, remote or non-serviceable locations, courier delays, weather disruptions, legal or logistical restrictions, or product procurement delays from the seller.
    We make reasonable efforts to keep you informed in the event of any delay.
 

4. Serviceability

    Before placing an order, please enter your pincode on the product page to check whether delivery is available in your area.
    If the pincode is not entered on the product page, the shipping address pincode entered at checkout will be used to determine serviceability

Whether your location can be serviced depends on:

• Whether the seller ships to your area.
• Availability of reliable delivery partners.
• Legal restrictions on shipping certain products.
• Operational limitations in specific locations.

Some sellers may choose not to ship to certain areas at their discretion.

5. Cash on Delivery

    Cash on Delivery (COD), if offered, may be available only in selected locations and for selected orders.
    COD availability depends on delivery partner support, destination coverage, and order value limits

COD may not be available if:

• The location is outside COD service coverage.
• The order value exceeds the COD limit.
• The delivery partner does not support COD in that area.

6. Shipping Status

• In Stock: The item is available and will be shipped within the estimated timeline shown on the product page.
• Available: The seller may procure the product after an order is placed.
• Preorder / Forthcoming: The product is expected to launch soon and will be shipped around the release date.
• Out of Stock: The item is currently unavailable for purchase.
• Temporarily Unavailable: The item is not currently available but may return soon.
• Back in Stock Soon: The item may be reserved or booked and shipped once available.
• Imported: The item may take longer to arrive as it is sourced from outside India.
• Permanently Discontinued: The product is no longer available for sale.
  
  

7. Returns and Pick-Up

    If you need to return an item, please contact our customer support to initiate the return process.
    Once your return is initiated, you will receive instructions regarding the next steps.

    Wherever possible, our logistics partner may arrange a pick-up.
    If pick-up is not available in your area, you may be asked to ship the item back through a third-party courier.
    Return fees, if applicable, will be borne by the seller or as specified in the applicable return policy.
 

8. Delivery Confirmation Issues

    If you receive a delivery confirmation message or email but did not actually receive your order, please report the issue within 7 days of the date of the delivery confirmation so that we can investigate the matter

9. International Delivery

    At present, ShopCubi does not offer international delivery.
    Orders can be placed from outside India, but the delivery address must be within India and serviceable by our delivery network.
 

10. Shipping Charges

  Shipping fees apply to all orders unless otherwise stated during promotional periods or for specific product listings.
  We reserve the right to modify shipping charges at any time without prior notice.
  Any changes will be reflected at checkout before order confirmation.

11. Contact Us

    If you have any questions about shipping, delivery timelines, COD, or return pick-up, please contact us at:
 

    ShopCubi Support

    Phone: 919211081637

    Email: support@shopcubi.com